Privacy Policy

Effective Date: April 8, 2025

At Rising Tide Music & Arts Festival Inc. (“we”, “our”, or “us”), we value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase tickets to our event.
By using our website, you agree to the collection and use of information in accordance with this policy.
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1. Information We Collect
When you purchase tickets or interact with our website, we may collect the following information:
• Personal Information:
o Full Name
o Email Address
o Phone Number (if provided)
o Billing Address
• Payment Information:
o We do not store your full payment details. Transactions are securely processed through a third-party payment processor (e.g. Stripe, PayPal).
• Technical Data:
o IP Address
o Browser type
o Pages visited
o Time spent on site
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2. How We Use Your Information
We use the information we collect for the following purposes:
• To process ticket purchases and send confirmations
• To communicate important festival updates and information
• To provide customer support
• To improve our website and user experience
• To comply with legal obligations
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3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
• Service Providers who help us operate the website and process payments
• Legal Authorities if required by law or to protect our rights
• Marketing Platforms (only with your consent) for updates and newsletters
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4. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
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5. Cookies & Tracking
Our website uses cookies to improve user experience, remember preferences, and analyze site traffic. You can control cookie settings through your browser preferences.
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6. Your Rights (for Canadian and International Visitors)
You may have the right to:
• Access or update your personal information
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for marketing communications
To exercise your rights, contact us at: info@risingtidefest.ca
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7. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
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8. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children.
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9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted here with a new effective date.
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10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Rising Tide Music & Arts Festival Inc.
Email: info@risingtidefest.ca